Computers, Computing, Information Technology and Related Topics

Our computer and data services department is open Monday through Friday, 9:00 a.m. to 5:00 p.m., to serve your walk-in needs. In the event that a technician or engineer is unavailable to immediately answer your questions, office staff are available to receive your equipment for repair, answer basic questions, and return repaired equipment.

Our expert and certified staff service and repair a wide array of computer equipment and peripherals, including:

Apple: OS 7.x, 8.x, 9.x and all variants of OS X including OS X Server

Microsoft: DOS, 3.x, NT, 95, 98, ME, 2000, XP, Vista, 7, 8 and the new Windows 10. Windows Server, including NT, 2000, 2003, 2008, 2012 and the various flavors

Intel and AMD based products

We also service and repair: Sun; Cisco; HP; Compaq; Acer; IBM; Dell and most any other brand available on the market.

We repair Desktops, Servers, Laptops, Notebooks and Netbooks, frequently at the component level, meaning that we’ve been able to save numerous computers from the dumpster because we’re the only people in the Twin Harbors with the ability to perform reliable component level repairs.

Computer Consulting, Repair, Maintenance and Installation

We are willing and able to consult with you regarding the issues you’re facing with your computer. We will help you find meaningful solutions to the problems you’ve encountered. Looking to upgrade your computer, or an entire office? We can help you make good choices. We have unique solutions that can save you money when it comes time to replace equipment.

Computer Networking Solutions including On-Site and Off-Site Backup, VPN, Mobile Networking and “Cloud” solutions

In addition to designing, building and maintaining your network, we can provide a host of home-to-office and mobile-to-office solutions to keep you connected. Virtual Private Networking, On-Site and Off-Site backups and other cost-effective solutions are only a phone call away. In addition, we provide unique fiber network and internet solutions in Grays Harbor – we can connect your network to our high-speed system to support off-site backups, virtual server solutions, VoIP telephone solutions and a host of other services unavailable anywhere else — at any price.

Internet Hosting, Design, Maintenance and Support

Our sister company, Puget.NET, has been providing internet hosting solutions for businesses for many years. Please visit their website for additional information.

Computer Forensics and Data/File Recovery

Hard drive crash and eat all your data? Employee involved in suspicious behavior and you’d like to know whether they’ve been naughty or nice? We’ve provided forensic services to the largest law-enforcement agency in the US.  Clearly, we ‘have what it takes’ to get the job done.  In terms of data recovery, we have a simple policy:  If we don’t recover anything, there’s no charge for our services.

Custom Programming to Meet Your Specialized Needs

We have several programmers on staff. That allows us to write custom applications using a number of tools, ranging from the Microsoft Visual and .NET series, CGI/PERL, Java and other specialized one-off application building tools. PHP, SQL in a variety of flavors and other web-based tools are all in a day’s fun for us.

Disaster Planning and Recovery

Westside Technologies donates time and resources to the American Red Cross. With over 20 years experience in Disaster Management and Recovery, we bring some unique tools to the table for businesses with an interest in surviving a disaster. Beyond simply planning and executing a data safety net, we can discuss, plan and exercise your organizations entire disaster management solution.

Consulting, Training and Related Services

If you have a need for in-house, secure communications and routed mail handling, we service and support FirstClass, produced by Open Text. An amazing tool-set for business, education and non-profit organizations, FirstClass provides users with a feature-rich communications and collaboration environment.

Running QuickBooks, or need to evaluate options for business accounting software? We promote QuickBooks for small- to medium-sized businesses and we can support you after the installation. Damaged QuickBooks files? We recover QB files and can get you back up and running quickly. Of course we strongly encourage an automated backup system and can assist you in ensuring that your files are backed up in a variety of ways to ensure business continuity in the event of a digital disaster.